Insight Case Study

Insight Corporation, a US-based Fortune 500 IT provider with over 20,000 employees across 21 countries, was undergoing rapid expansion due to mergers and acquisitions, creating an urgent need for a scalable HR system. The company needed to streamline HR processes across its expanding global workforce and ensure that newly acquired teams could integrate seamlessly. Insight selected SAP SuccessFactors as its HR solution to address these needs, seeking a partner to implement and manage its new system. Chachapoya Consulting delivered a solution that met Insight’s complex requirements, enabling a consistent and scalable HR framework with tools that enhanced functionality across regions. By providing an adaptable, template-driven approach, Chachapoya ensured that each new acquisition could be swiftly onboarded and aligned with Insight’s corporate standards. Chachapoya’s ongoing managed services have provided Insight with system support and optimization, empowering the company to achieve consistent HR processes and efficient workforce management globally.

Chachapoya Consulting implemented a full suite of SAP SuccessFactors modules for Insight Corporation, including Employee Central, Recruiting, Onboarding, Compensation, Performance & Goals, and LMS. The project began with a comprehensive needs assessment to ensure the solution would meet Insight’s requirements for scalability, adaptability, and regional compliance. By developing a template-driven configuration model, Chachapoya provided Insight with a streamlined approach to onboarding new acquisitions and harmonizing HR processes across diverse regions. The solution included extensive training sessions for regional administrators, equipping Insight’s HR team with the tools needed for effective self-management. Chachapoya’s ongoing managed services provide regular system health checks, updates, and support, ensuring the solution continues to deliver optimal performance and scalability as Insight grows. With Chachapoya’s support, Insight has achieved a cohesive HR environment that supports global consistency and integration across its expanding operations.